AJ Madison Ratings and Reviews

Shop Now At AJ Madison
Shop Front Load (Tumble) or
Choose a Category
Top Rated Product

Product Reviews

Whirlpool Front Load Washer WFW97HEX

Delivering Style and Innovation to the Homes of Today... and Tomorrow! Enhance every home you build with stylish, innovative appliances that home buyers demand. Home buyers expect appliances that meet the needs of their everyday lives, are easy to use and reflect the style of their individual tastes. But, to provide appliances you will truly appreciate and will use for years to come, requires a higher level of commitment. Their commitment to quality, craftsmanship and style challenges them to design products that lead the industry in innovation and design. Duet Steam Washer - WFW97HEX With full-color widescreen LCD controls and Laundry Apps, you get unmatched fabric care. Plus, the bulk dispensing option makes it easier to wash a load than ever before. Not only that, the SilentSteel drum delivers ultimate dryer quietness. This washer also features unique lines and chrome accents. Color options include White, Cranberry, and Lunar Silver.
Average Customer Rating:
4.6 out of 5
4.6
 out of 
5
Open Ratings Snapshot
Rating Snapshot (45 reviews)
5 stars
35
4 stars
6
3 stars
1
2 stars
2
1 star
1
42 of 45(93%)customers would recommend this product to a friend.
Customer Reviews for Whirlpool Front Load Washer WFW97HEX
Review 1 for Whirlpool Front Load Washer WFW97HEX
Overall Rating: 
5 out of 5
5 out of 5
Performance: 
5 out of 5
5 out of 5
Appearance: 
5 out of 5
5 out of 5
Value: 
5 out of 5
5 out of 5
by 
Location:Greenville, MS
Owned Product:0-6 months
Frequency of Use:Medium
Would Recommend: Yes
Great Service and Experience
Posted:3/30/12
"I live in Mississippi and shop for best pricing online. I came across AJ Madison online and was amazed at their pricing. I oredered the Whirlpool front loader washer and gas dryer. Our Product arrived fast (one week). Delivery people was professional and on time. They showed me the product looking for damages and item number before I signed for it. My entire experience with AJ Madison was excellent!"
0 of 2 people found this review helpful.
Review 2 for Whirlpool Front Load Washer WFW97HEX
Overall Rating: 
5 out of 5
5 out of 5
Performance: 
5 out of 5
5 out of 5
Appearance: 
5 out of 5
5 out of 5
Value: 
4 out of 5
4 out of 5
by 
Location:Maine
Owned Product:0-6 months
Frequency of Use:Heavy
Would Recommend: Yes
Excellent he washer
Posted:6/17/12
Pros: great wash, spins out most water
Cons: pricey
"I bought this because we have a large family. We needed a large load capacity and an efficient was cycle. On the regular wash 60min it does a very good job. On the extended wash 120min it tackles heavily soiled clothes with ease. The clothes come out with almost no water left and makes dry time very fast. Overall this is an excellent washer but a little pn the pricey side. But as they say you get what you pay for. So far so good."
Review 3 for Whirlpool Front Load Washer WFW97HEX
Overall Rating: 
5 out of 5
5 out of 5
Performance: 
5 out of 5
5 out of 5
Appearance: 
5 out of 5
5 out of 5
Value: 
5 out of 5
5 out of 5
by 
Location:Bay Area, California
Owned Product:0-6 months
Frequency of Use:Medium
Would Recommend: Yes
Wonderful Experience
Posted:3/21/12
"Product arrived fast. Delivery people showed me the product before I signed for it. Clear packaging made it easy to look for damage."
Review 4 for Whirlpool Front Load Washer WFW97HEX
Overall Rating: 
5 out of 5
5 out of 5
Performance: 
5 out of 5
5 out of 5
Appearance: 
5 out of 5
5 out of 5
Value: 
5 out of 5
5 out of 5
by 
Location:Fayetteville, North Carolina
Owned Product:0-6 months
Frequency of Use:Medium
Would Recommend: Yes
Why Not!
Posted:9/8/11
Pros: color lcd screen energy star great quality, price tax free free shipping
"Excellent appliance. My wife loves her new washer for the color, the functions LCD screen and all the nice features that it comes with. It is so easy to operate, after all it is a Whirlpool Duet... our last Laundry set was Whirlpool Duet and we never had any issues. I recommend this washer to anyone."
1 of 2 people found this review helpful.
Review 5 for Whirlpool Front Load Washer WFW97HEX
Overall Rating: 
5 out of 5
5 out of 5
Performance: 
5 out of 5
5 out of 5
Appearance: 
5 out of 5
5 out of 5
Value: 
5 out of 5
5 out of 5
by 
Would Recommend: Yes
Great Washer
Posted:7/25/11
Pros: excellent results
Cons: long wash cycles
"I needed to replace my old front loader due to rotational failure. This washer may cycle a little longer than most but that's because it automatically sets the load for balance. The unit does a fantastic job of cleaning. Clothes come out clean and pratically dry. My dry time has dropped from 40 mionutes per load to 20!"
2 of 3 people found this review helpful.
Review 6 for Whirlpool Front Load Washer WFW97HEX
Overall Rating: 
5 out of 5
5 out of 5
Performance: 
5 out of 5
5 out of 5
Appearance: 
5 out of 5
5 out of 5
Value: 
5 out of 5
5 out of 5
by 
Would Recommend: Yes
best washer
Posted:5/5/11
Pros: water saver cleaning ability
Cons: none so far
"Bought a Maytag Neptune when they first came out, figured with their reputation, I would be happy. One of the worst purchases I ever made. Never really saw water saving, and the repairs were frequent. This Whirlpool blows it away. Don't know how dependable it will be, but there is no doubt that this front load washer uses less water, and the clothes still come out clean! Haven't used all the cycles yet, but slowly trying them all out. Love that it tells you how much longer the cycle will be. With the inside light, you'll catch yourself watching the clothes wash when you first get it. LOL!"
6 of 6 people found this review helpful.
Review 7 for Whirlpool Front Load Washer WFW97HEX
Overall Rating: 
5 out of 5
5 out of 5
Performance: 
5 out of 5
5 out of 5
Appearance: 
5 out of 5
5 out of 5
Value: 
5 out of 5
5 out of 5
by 
Location:Indiana
Owned Product:0-6 months
Frequency of Use:Medium
Would Recommend: Yes
Outstanding!!!
Posted:3/24/11
Pros: appearance performance fanfresh feature
Cons: none
"My wife and I have used a Whirlpool washer and dryer for the last 13 years, so we decided to stick with Whirlpool. Are we glad we did!!! We purchased this washer in cranberry and LOVE IT!!! We read the reviews concerning the extended time for "balancing the load". Yes it does add some time to the cycle, but we can live with that. This is our first front loader and we were concerned about the possibility of odors. When using the fanfresh feature, if we leave the clothes in the washer for a couple hours, the washer is bone dry when we remove the clothes. No odors as of yet!! We love the allergen cycle, which has the sanitize temp feature. Never had softer sheets!! Awesome washer with NOTHING bad to say about it!!"
11 of 12 people found this review helpful.
Ratings-Only Reviews for Whirlpool Front Load Washer WFW97HEX
Based on the average of (38) ratings-only reviews
Average Rating: 
4.5 out of 5
4.5 out of 5
Would recommend? Yes 35 out of 38