AJ Madison Ratings and Reviews
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Product Reviews
Napoleon Freestanding Barbecue Grill PRO450RSIB
Napoleon works with its customers designing and implementing features sought after by discriminating consumers around the world. Time after time Napoleon has led the way with new and innovative patented technology: luxurious Gourmet Gas Grills, exclusive Infra-red grilling experience and some of North America's most advanced state-of-the-art technology. Innovative engineering and design, advanced manufacturing techniques, dedicated customer service, outstanding product quality, and superior warranties distinguish Napoleon from its competitors. Napoleon makes expert grilling simple. With just a push of a button the electronic ignition instantly fires up! Within minutes the patented stainless steel cooking system is at the perfect temperature for you to enjoy your new grilling experience. With its rear burner with rotisserie,ceramic infrared sideburner, ice bucket and deluxe cutting board,the Napoleon Prestige Professional Series makes for the total grilling experience. That's just one of the many reasons to get yours today at AJ Madison.
Average Customer Rating:
4
out of 5
Rating Snapshot (4 reviews)
5 stars
2
4 stars
1
3 stars
0
2 stars
1
1 star
0
3 of 4(75%)customers would recommend this product to a friend.
Customer Reviews for Napoleon Freestanding Barbecue Grill PRO450RSIB
Review 1 for Napoleon Freestanding Barbecue Grill PRO450RSIB
Overall Rating:
2
out of
5
Performance:
3
out of
5
Appearance:
2
out of
5
Value:
2
out of
5
by Dash
Location:Northwest Florida
Owned Product:1-2 years
Frequency of Use:Medium
Would Recommend: No
Problems
Posted:11/28/11
Pros: good performance and quality materials
Cons: engineering design flaws causing burn marks
"Beware this grill has some issues with gaps between the stainless steel lid and the moldings that hold the front and sides of the grill top together. These gaps allow hot air to get through which, over time, cause burn marks on the outside marring the appearance of the grill. Customer service was very responsive at first sending a new top/lid with modifications. But the modifications didn't fix the problem and created a new one by inducing a problem with the thermometer not tightening down enough to be snug. So I am left with a very expensive grill that has burn marks on the front par tof the lid and a loose thermometer. Customer service won't return my e-mails/calls any more. I am happy with the performance but at this point wish I had spent half the money and bought the $800 Weber with same features at Sam's Club."
1 of 2 people found this review helpful.
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Review 2 for Napoleon Freestanding Barbecue Grill PRO450RSIB
Overall Rating:
5
out of
5
Performance:
5
out of
5
Appearance:
5
out of
5
Value:
5
out of
5
by GrillMaster
Owned Product:0-6 months
Frequency of Use:Medium
Would Recommend: Yes
Best BBQ Purchase Ever
Posted:9/19/11
Pros: value quality performance
"I have owned Webers all my life. I thought I would try a comparable brand. So far I am liking the quality and features of the Napolean better then my Webers."
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Review 3 for Napoleon Freestanding Barbecue Grill PRO450RSIB
Overall Rating:
5
out of
5
Performance:
5
out of
5
Appearance:
5
out of
5
Value:
4
out of
5
by Borla
Location:IL
Owned Product:0-6 months
Frequency of Use:Heavy
Would Recommend: Yes
Great Grill
Posted:9/13/11
"I recently purchased this grill and have used it for a while now. Great grill, especially the rotisserie burner at 20K BTU. It really crisps things up. The side infrared burner cooks steaks ect to perfection as it really sears them. I had a napoleon ultra chef before this one and wanted a nice upgrade. This grill is not cheap, nor is it cheaply made. Great construction and the wind does not even phase it.
hear is to many great meals off this thing.
Good job Napoleon"
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Review 4 for Napoleon Freestanding Barbecue Grill PRO450RSIB
Overall Rating:
4
out of
5
Performance:
5
out of
5
Appearance:
5
out of
5
Value:
3
out of
5
by Anonymous
Would Recommend: Yes
Great Grill But Not Sure About the Price
Posted:10/17/10
"I am really happy with this grill, but I'm not sure it's worth nearly $1,600. Only time will tell. It seems to be very well built and performs very well in my first 6-8 uses. Hopefully it will last at least 10-15 years and earn it's price."
1 of 1 people found this review helpful.
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